click here to select a store and view pay information. Your work hours will be based on business needs. They may be required to work evenings and weekends, and some positions may require travel. Help drive your stores vision and purpose, develop other managers, and support the Store Leader with business strategies and critical decision-making. Thats why we offer a wide range of benefits for all our full-time and part-time team members. These events are often hosted by Apple or by third-party organizations and can cover topics such as new product releases, technical support and customer service. Si continas viendo este mensaje, When a customer needs assistance, you quickly assess their situation. A career with Apple may be closer than you think. Reasonable Accommodation and Drug Free Workplace policy, Find available TechnicalSpecialist roles, Learn more about your EEO rights as an applicant. You reassure customers when delivering product diagnoses and potential solutions. As technology becomes more complex, businesses will need to hire professionals who can help them understand and manage it. Taking time for yourself or your family shouldnt be a challenge. What Does A Technical Specialist Do - Zippia As a specialist, you may work with a team of software developers, project managers and other specialists to create a new software product. At Apple, were not all the same. Were looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. envie um e-mail para Technical Support Job Description | Glassdoor Ehsan, Engineering Manager Learn about working in Hardware He also considers it a bonus that, while hes teaching others, he picks up new bits of knowledge along the way. Learn more (Opens in a new window) . Explore some of our roles to see which match yourinterests. To make your professional growth even more valuable, we can help with tuition expenses for courses that support your career development at Apple. Proven experience in sales and technology solutions, as well as in developing customer loyalty. Si continas recibiendo este mensaje, infrmanos del problema Learn more about your EEO rights as an applicant (Opens in a new window) . Lead teams, provide supportive feedback, and ensure both your team members and your customers have a valued experience. Cupertino, CA. Onze Your work hours will be based on business needs. We're committed to being your source for expert career guidance. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . Onze Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Whether you work full-time or part-time, each customer conversation you have will make it clear: youre not just supporting technology. We offer flexible medical plans and a variety of physical and mental health resources so you can feel good in body and mind. Technical Specialist Resume Example - livecareer Theyre so grateful and that feels really good.. Apple specialists' salaries vary depending on their level of education, years of experience, and the company size and location. Culver City, CA. The entire store team benefits from your commitment to providing the best care for customers. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Teamwork skills: Working with a team is a common aspect of a software development career. Some employers may accept candidates with a high school diploma or an associates degree. They test new features, investigate bugs and glitches, and provide feedback to engineers about how well these features perform in real-world scenarios. Aydanos a proteger Glassdoor verificando que eres una persona real. Technical skills are also important for learning new software and hardware. They also use problem-solving skills to troubleshoot issues with software and hardware. US-Expert - Careers at Apple Both full-time and part-time jobs are available. Reasonable Accommodation and Drug Free Workplace policy, Find available Technical Support and Customer Support roles, Learn about Apple Store Technical Support roles, Learn about inclusion and diversity at Apple, Learn more about your EEO rights as an applicant. When customers visit the Apple Store, youll put your own passions to work to help customers bring their personal projects to life. Well match your donations and contribute US$25 for every hour you volunteer. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers, or develop and deliver technical training. Caso continue recebendo esta mensagem, Multimedia Specialist. This is because technology has made it easier for hackers to access sensitive data and disrupt operations. Everyone brings something different to their work, and Tom brought creativity and technical experience. The technical specialist's duties include providing technical assistance, solving customer service queries, and troubleshooting hardware and software issues. Get discovered. The tuition reimbursement program helped make that possible. Thanks to her teams help and extra tech training, she got to know our products inside out. With that in mind, Carissa is focused on providing career opportunities for more people than ever. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Apple is a drug-free workplace. If I can fix their problem, its like Im helping them get their world back. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. As mobile devices become more complex, technicians will be needed to repair and maintain them. Learn more (Opens in a new window) . Get startedand submit your resume. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. scusiamo se questo pu causarti degli inconvenienti. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Technical Specialists may be required to travel to customer sites. Although Melissa is now certified to repair Apple hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. Als u dit bericht blijft zien, stuur dan een e-mail All our team members get paid sick days, vacation days, and parental leave. Looking out for all. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Apple Technical Specialist Job Description: Salary, Duties, & More I get the benefits of an office community from the relaxing environment of my home. As devices become more complex, so too does the software that runs them. As a busy new mother, Arlinda had very specific job criteria in mind. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Able to work on weekends as needed.. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Attention to detail can also help technicians troubleshoot problems and identify the source of issues. Their skills are an asset to the company, as they assist in resolving technical issues concerning customer's accounts or company software infrastructure. We are sorry for the inconvenience. Product specialists interface with project managers and clients to determine a product's future direction. Apple Technical Specialist - Part-Time Job in Tigard, OR at Apple With experience, they may move into positions such as technical support, sales, or training. As businesses become more reliant on technology, the need for security professionals will continue to grow. When a customer calls for help, you quickly assess their situation. At other times, you refer customers to support team members who get them up and running again. Youll discover many more benefits of working at Apple, such as programmes that match your charitable contributions, reimburse you for continuing your education and give you special employee pricing on Apple products. What Does a Real Estate Development Manager Do? 30d+. Its such a joy to come to work every day, where people come in and thank me for what I love to do., When Carissa began her career at Apple as a part-time Specialist, her stores leadership team had even more of an effect on her growth than she expected. CA-Technical Specialist - Careers at Apple Apple Specialist Resume Example - livecareer Saving someones day is a rewarding way to spend yours. Toms enthusiasm for connecting with others has given him a bit of a following. During training, an Apple technical specialist will learn about the companys policies and procedures, as well as the products and services they offer. om ons te informeren over dit probleem. Apple specialists work in a variety of settings, including retail stores, corporate offices, and call centers. They evaluate technical programs, develop application designs and web pages, provide customer service for programs and applications, and train customers and staff in . Apple Technical Specialists are responsible for providing technical support and training to Apple customers. This is because as more data is stored online, there is a greater risk that it will be compromised by hackers or other criminals. As businesses become more reliant on technology, they are placing a greater emphasis on security. Every call means a new opportunity for me to help our customers. IN-Technical Specialist - Jobs at Apple (IN) They use a variety of computer software programs and may be required to lift and carry heavy equipment. Adaptable and quick-thinking, youre able to explain complex information in terms that anyone can understand. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Training & Experience: Apple specialists receive on-the-job training from their new employer after they are hired. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program (Opens in a new window) . Programming of application code. You will often be required to explain complex technical issues in simple terms, so its important that you are able to simplify complicated concepts. Apple technical specialists have a wide range of responsibilities, which can include: The salary of a technical specialist can vary depending on their level of education, years of experience, and the company they work for. You have strong people skills youre approachable, a good listener, and empathetic. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Apple really provides you with all the resources to succeed right now and throughout your career here. Si vous continuez voir ce What does a Technical Specialist do? Role & Responsibilities Apple specialists typically work in clean, well-lit, and well-organized environments. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. This includes an understanding of how their products work, how they differ from competing devices, and how they can best be used to solve problems or meet customer needs. pour nous faire part du problme. message, please email In the store, we have this wonderful approach to the customer experience called Lets find out together. I love how each conversation begins a shared interest in learning something new. I came in with no tech experience and Im doing great, thanks to the training and my team.. Programming of database, filter and batch. Discover how you can make an impact: See our areas of work, worldwide locations, and opportunities for students. Apple benefits help further the well-being of our employees and their families in meaningful ways. But you also know how to turn mild customer curiosity into intense interest and ownership. You maintain composure and customer focus while troubleshooting and solving issues. Apple Technical Specialist Salary & Outlook, Apple Technical Specialist Job Requirements, Apple Technical Specialist Work Environment, How to Become an Apple Technical Specialist, Apple Technical Specialist Interview Questions and Answers. But I wanted a job that allowed me to interact with people as well. You will be working with customers one-on-one to help them with their Apple products. verdade. message, please email Apple. Learn more about your EEO rights as an applicant (Opens in a new window) . Lamentamos pelo inconveniente. AU-Technical Specialist - Jobs at Apple (AU) Youll gain more technical expertise through mentoring from experienced Genius technicians, and youll grow professionally through development from store leadership. Apple technical specialists are in high demand because they have the skills necessary to support and maintain Apple products. Some roles focus on repairs and technical issues, so if you have a talent for hands-on problem solving, youll address customers needs by reconnecting them with the Apple experience they love. Where personal and professionalvalues meet. When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. However, automation may limit the need for these workers in some areas, such as network administration. Apples most important resource, our soul, is our people. This person will provide technical support and training to our customers, both in-person and over the phone. Pro Workflow Video Expert. Youre a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. Copyright 2023 Apple Inc. All rights reserved. Carissa took advantage of every opportunity to build her skill set and gain more experience in different roles. Product specialists monitor all aspects of a product lifestyle, including their long- and short-term development and marketing. Apples Specialist may also earn certifications to gain additional knowledge about their responsibilities and further their career advancement opportunities. Apple Technical Specialist - Part-Time Job in Littleton, CO at Apple If you continue to see this To view your favorites, sign in with your Apple ID. Learn more about the E-Verify program (Opens in a new window) . Hiring more women into tech positions while also bringing more diversity into our store makes me proud to be a Latinx leader at Apple.. The need for more technical skills is a trend that is being driven by the increasing complexity of technology. Wir entschuldigen uns fr die Umstnde. And now, as I focus on both my education and my career, I have new Apple dreams., After a 30-year career in video production, Tom joined the Creative team for his first experience working in retail. When a customer needs assistance, you quickly assess their situation. The annual salary for technical specialists ranges from $73,000 to $106,000 per year. United States Department of Labor. Technical Expert Atos - New York, NY Performs troubleshooting and diagnosis of iOS and macOS devices Performed fast-paced hardware repair with high accuracy Quickly establishes rapport and provides recommendations Mentors teammates on new products and strategies Creates highly detailed documentation of issues They use these skills to identify and resolve issues with software and hardware. Both full-time and part-time jobs are available. People do so much with our products these days, so showing them how to have a little more control over their devices is like giving them a little more control over their lives. Apple specialists can capitalize on this trend by becoming experts in Apple products and services. Copyright 2023 Apple Inc. All rights reserved. Apple is an equal opportunity employer that is committed to inclusion and diversity. You even give. Apples most important resource, our soul, is our people. And thats our greatest strength. Roles include Creative, Technical Specialist, and Genius. This training may last for a few weeks or months, depending on the size of the company and the complexity of the role. Technical Specialist hourly salaries in the United States at Apple - Indeed Learn more (Opens in a new window) . United States Department of Labor. para nos informar sobre o problema. But you also know how to turn mild customer curiosity into intense interest and ownership. 88 Apple Specialist jobs available on Indeed.com. All Apple Retail employees, including seasonal hires, receive discounts on Apple products and deals on third-party accessories and services. Note: Apple benefits programmes vary by country and are subject to eligibility requirements. Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. Specialist: Part-Time Find available Specialist roles Manager Find available Manager roles Part-time roles for full-time lives. Ultimately, its about enriching customers lives by reconnecting them with what they love about their Apple experience. You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. By combining those skills with the core Apple Store training everyone receives, as well as additional Creative Pro training, he was able to build a foundation for a new career. JP, Instructional DesignerCupertino, U.S. Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple Specialist Jobs, Employment | Indeed.com excuses voor het ongemak. I can invest in my future by earning my degree and by taking advantage of Apples other financial benefits. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialised repairs. At other times, you refer customers to support team members who get them up and running again. Technology specialists provide support services for technological systems, programs, and networks. You also spend time behind the scenes, solving problems and repairing products. Im based in Turkey, providing technical support for customers across this region. You are hands-on, enjoy a challenge, and are naturally focused on planning and prioritization. las molestias. Maintains system functionality by testing computer components. Either way, you'll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. Learn more about your EEO rights as an applicant (Opens in a new window) . Related: Apple Technical Specialist Interview Questions and Answers. Areas of work include Content Editing, Graphic Design, User Experience Design, Production, Web Analysis, Content Strategy, and Program Management. ein Mensch und keine Maschine sind. That really motivated me. US-Technical Specialist - Careers at Apple Develop and inspire diverse teams that deliver amazing customer experiences. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . Apple Technical Specialists also help ensure that all of Apples devicesfrom iPhones to Mac computersare compatible with each other. Youll be our customers human connection to Apple: empathetic, friendly and real this is more about restoring relationships than repairing technology. You should also manage security functions and oversee the configuring of computer parts. UK-Technical Specialist - Jobs at Apple (UK) This can be a very rewarding job, but it can also be stressful at times. Many locations have immediate openings for these positions. They can also help businesses to develop and implement best practices for protecting their data. During this time, the specialist will learn about the companys policies and procedures, as well as the products and services they offer. Apple specialists can capitalize on this trend by becoming experts in Apples security features. Find available Apple Store Support roles Learn about Apple Store Technical Support roles AppleCare Business Development Help manage Apple's service and support products, including AppleCare+ and AppleCare Protection Plan. Si continas recibiendo este mensaje, infrmanos del problema United States Department of Labor. Technical Support Job Description Sample | Monster.com enviando un correo electrnico a To be successful as a technical specialist, you should demonstrate expertise in software and . Apple is a drug-free workplace. To view your favorites, sign in with your Apple ID. Montgomery Street, San Francisco, CA 94105 (555) 432-1000 resumesample@example.com Professional Summary I am a dynamic, highly motivated professional with over 10 years of experience in customer service and sales, as well as technical support and operations. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple Technical Specialist Job Duties Apple technical specialists have a wide range of responsibilities, which can include: Managing Apple devices in an organization, including planning, configuring, and deploying updates and fixes Apple participates in the E-Verify program in certain locations as required by law. Ci After customers purchase our products, youre the one who helps them get more out of their new Apple technology. William, Apple Store SpecialistShanghai, China. You may be communicating with other technicians, engineers or managers. Read A Technical Specialist job description and meaning. Add to Favourites IN-Technical Specialist. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve.

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