Optimum DVR offers a variety of features including the ability to record and store up to 200 hours of HD programming, pause and rewind live TV, record two shows at once, access and stream recorded shows from anywhere, and more. 0000014111 00000 n Make sure all the connections are secure and tight, and if applicable, check for any kinks or bends in the coaxial cable. I believe the buffer was 2 hours however using the Samsung built in timeshift it appears that I have to manually activate it in order to have this facility? I dont understand. Pause, Rewind or Fast Forward Programming with the X1 Guide RBFunk Pause live TV stopped working Recently, I lost the ability to Pause, Rewind, and Fast Forward live TV. Who is the owner of Cablevision Optimum West? I cant fast forward.I cant pause I cant replay nothing. I just switched to Comcast and love the service in general but this daily reset is going to shorten our relationship. Press the PAUSE button, and wait 30 seconds. Actually you should be able to fast forward a live feed. Aggravating. The service is available with Optimums digital television packages, and customers can choose from the standard Optimum DVR system or upgrade to an Enhanced DVR that offers additional features such as recording four shows at once, programming activities, and more. Secondly, check the connections on the wall outlets (which are connected to the coaxial cable from the box). hb```b``:Abl,'x;5:H100madtAwlLa.aI20E),"'&n_&`ifjH1M~w; P bG!@69";HcJ:X}x|H1'Y ]A j:ck_.0 2 Otherwise, you can watch it on demand when it finishes. To cancel Optimum service, call Optimums local customer service line for your region. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Performance & security by Cloudflare. Optimums footprint covers New Jersey, Connecticut, and much of New York City, so if youre staying in the New York tristate area, youll likely be able to transfer your Optimum subscription to your new address. PAVA "@;`DQ0`ijNuDQ#peB&jqN}zy39=s~.# K$I)E9Y* G&rwmY-[z?/{X laAa7d*R.Z\QN!rs To find out exactly what DVR service is available to you and the associated pricing, the best approach is to contact Optimum directly for the most up-to-date and accurate information. Click the direct message icon Yes, Optimum does offer DVR service. Option 1 Unplug your cable box from either the wall outlet or the box itself. Jericho, NY 11753. For more information, please see our 0000042106 00000 n 7 Which is the best DVR service on the market? By clicking Accept All, you consent to the use of ALL the cookies. @Mike1234Give the BlueCurve equipment a power cycle and see if that helps. How to Change or Cancel Optimum Service | CableTV.com They do have 'my5' (at least on my x90J), but the others are planned for this year, according to Sony. Can't rewind There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The Xfinity Stream app and stream website do not have the option to pause live TV. Third, check the cables themselves. I need help before I decide to cancel my service. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! With my Humax PVR I could pause and rewind live TV by default. I dont understand what happened I was able to pause, fas Ive had this system for about two years now. Manage your DVR on the go Manage your recordings anytime, from anywhere using optimum.net or the Optimum App. Finally, you can always just unplug any Optimum equipment in your home to immediately pause services without having to contact Optimum. Additionally, Optimum may also require a credit check or payment of an installation fee. To be able to do this, Xfinity would need to store the paused data in the cloud. You can still fast forward, rewind and jump using the Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually Yes, you can buy a DVR for your cable TV. For a list of helpful threads please check the sidebar on old.reddit.com/r/optimum. Please feel free to shoot us a private message with your full name and complete service address so that we can get to work on this right away for you. These devices will typically allow you to record more hours of content than the models offered by the cable companies, and they often have additional features like online streaming and access to third-party apps. Can't rewind or fast forward on my TV during live shows 99 per month for the first 12 months of service. Plus, live sports (if that ever happens again) still relies heavily on broadcast television, and requires some form of recording for delayed/on-demand viewing. However, when I do, the stream skips to a totally different point in time on that channel. Every Samsung STB out of the house (because they keep failing). The functions work fine on recorded shows. 0000126097 00000 n All rights reserved. The cookie is used to store the user consent for the cookies in the category "Other. So, on top of your monthly Xfinity package bill, you could be looking at at least a $17.50 bill for the X1 experience. The homeowners just want to watch TV that isn't complicated. Do not ask or give PII. You have up to 300 hours of Standard Definition (SD) or up to 75 hours of High Definition (HD) in storage space. 0000015658 00000 n What can you do about your Optimum TV or internet service if youre leaving for Florida, spending the summer eating lobster rolls up in Maine, or moving out to Long Island or New Jersey? Once the cable box is connected to power again, it will automatically boot up and reset all settings to the default configuration. Obviously not while it is actually live, but if you pause or rewind or jump back then you are no longer actually live but in the buffer and so you should be able to fast forward through that buffer. tv 0000001788 00000 n You will also need to discuss returning any equipment that was provided with your current package and make sure it is returned in a timely manner. There is no buffer. 0 This could be due to a power surge in your area, in which case you should attempt to reset the power outlet. If that doesn't work, our corporate team is here for you. Optimum customer service is available from @user_0ed6e9 I don't believe it has anything to do with the Xbox gaming box. Unfortunately with them being so big I think they lost communication with customer feedback. 5 Why does my DVR cut off the end of shows? Cookie Notice There is no rewind or ff working!! Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. WebX1 now features a simplified interface and quicker navigation to continue watching live TV, episodes or playlist content. Why does my DVR cut off the end of shows? Guilty of the latter. Rewind/buffer How to stream Newsmax for free on Please rest assured, you have reached the right team for assistance! I've yet to find a way to make the solution permanent. DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays. If your DVR cuts off the end of a program, this is due to a delay in processing the signal through the cable system. Is this the first time that you've run into this issue? trailer <]/Prev 1285510>> startxref 0 %%EOF 116 0 obj <>stream hb```f``r``a`8 @1V 7a~iS1HE5#K,^;eYY1|&HH'=B")6t7+"\,U@Jbw$9RQ dd0J `-"` J x7a`lYXv\L'L>Lc*5Zf s) Ob+E{ `F We are happy to help with the pausing/rewinding issue that you're experiencing. However, some platforms may not have this capability and you may not be able to view the replay. A hard reset on your cable box is a procedure that will clear all data stored in its memory and restore the device to its factory settings. If you have an Optimum digital cable box, you can use your Pause button to pause Live TV. 0000010754 00000 n Watch TV on your own schedule: record, rewind and rewatch your favorites! 0000012443 00000 n If there is not a replay option, then the only way to re-watch the stream is to watch a recorded version of the stream, which the streamer or platform may have saved. For this purpose, you need to reset the DVR by locating the reset button of your DVR. But for the life of me I cannot figure out how to setup a home with Altice/Optimum service onto seven televisions. That includes the Stream app on Samsung TV's, LG, Roku, Fire sticks etc. Youll need an Optimum ID to access your DVR away from home. The cookie is used to store the user consent for the cookies in the category "Analytics". The reset button on an Optimum cable box can be found by first accessing the underside of the cable box. Yes, you can pause Optimum at any time. Does it? 0000002263 00000 n Your PVR should be buffering the "live" feed, which should allow you to "rewind". Press the "pause" button your remote, to show how much of the feed is buffered. One button on your remote should go "back" 15 seconds, each time that you press that button, to the limit of the amount of buffered content. Does it? Yes, you can pause Optimum at any time. bit.ly/3OWdyt3 We'd hat e to see you go. To send a "direct message" / "private message" message to Xfinity Support: Click the "Direct Message" icon or https://comca.st/3HIAjwK, Click the "New message" (pencil and paper) icon, The "To:" line prompts you to "Type the name of a person". Reddit and its partners use cookies and similar technologies to provide you with a better experience. This will stop all of your Your guide to DVR - Optimum Canceling Optimum service. Your Digital Box does not have an Expander connected and/or your Digital Box does not have an internal hard drive. You can also use the Optimum DVR service to record your shows and watch them later on your own time. %PDF-1.5 % Am I missing some other hardware that they're not advertising? Confused: Starting over with home TV setup : r/OPTIMUM - Reddit This lets you start, stop and manage recording from outside the home, as well as search for programs, set up auto recording for your favorite shows and receive recommendations for programs to record. Check out our Optimum customer service, TV port, and slow internet guides to figure out your next troubleshooting steps. Which is the best DVR service on the market? After that, you will need to re-enter any programming information (such as parent control settings, additional equipment like a DVD player or VCR, or channel favorites) that was stored in the device before doing the hard reset in order for your cable box to function properly. The only way I can stop it is if I press the pause or change the channel. The recording will automatically stop when the program ends. The cost of the service varies depending on your plan and modem. Many of these devices also stream content from services like Netflix, Hulu, and Sling TV, which may require a subscription for certain features. to use Timeshift on Samsung TV I wish I could just talk to someone at comcast, but of course you can't. To view your recordings, simply go to the My TV menu and select Recorded TV. However, it is important to note that your service agreement may require that you pay a fee for the downgraded package and associated installation costs. Privacy Policy. See also: Optimum Overview | Optimum Channel Lineup | Optimum Internet | Optimum Bundles | Optimum Customer Service | Optimum Availablity Map | Optimum Hidden Costs. If youre not getting a picture or you see a blue or black screen, check that your If your cable box is not working properly, there are several steps you can take to try to get it to work again. Please post here if you figure out the issues. 115 0 obj <>/Filter/FlateDecode/ID[<17496DD28B053A47BCB3598E83DC95FA>]/Index[97 30]/Info 96 0 R/Length 89/Prev 107423/Root 98 0 R/Size 127/Type/XRef/W[1 2 1]>>stream Cloudflare Ray ID: 7c066a272a3007c9 200 Jericho Quadrangle Through the Optimum Senior Plan, customers over the age of 65 can save up to 35% on their monthly service fees. Suddenly I hear gasps and so I run back to pause live tv and rewind it to just maybe 10 seconds prior to see what happened. It is the X1 Xfinity box that is being referred to. This package is perfect for those who do not need a lot of internet speed or have basic phone and TV needs. TV It worked fine yesterday but not today. I did a reset 20 minutes later, and nothing changed. A DVR (Digital Video Recorder) is a device that will record content that you get with cable TV. It comes with up to 10 Mbps of download speeds, unlimited local and long-distance calling and up to 220 channels. Does it? The quickest and easiest way is to log into your Optimum account and select the Pause option. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, It worked yesterday just fine. Multi-Room DVR Guide - Optimum I'm tech savvy as shit. Reviews Ive had this system for about two years now. It does not store any personal data. The recordings are saved on a hard drive, so you can access them any time you want. To record on your Optimum TV, you need to have an Optimum-enabled digital Set-top Box or a TiVo device, as well as an external storage device (e. g. DVR, USB flash drive, etc. ) Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. #7. oblongOOblinkers said: And I also just read that 2021 Sony's don't have any catch up apps either. DIRECTV STREAM Rewind feature optimum A Digital Video Recorder, or DVR, is a simple way to watch your favorite shows. They also include all the local channels (ABS, CBS, NBC, Fox) in the service, which is a great. live tv However, there are a few ways to ensure you dont miss any of your favorite shows or important moments when they happen. Record a program that youre watching If you like what youre watching, its easy to start recording it. 0000011574 00000 n In the top right corner, you'll see a little chat icon near the bell icon. Google is king of the cloud and their big selling point is their awesome DVR service. No you cant rewind it, but you can click the Start Over button to watch the program from the start, even after it has already begun. The users must press and hold the reset button for ten to twenty seconds and the DVR will be reset. Why are my attachments locked on Cold War. WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. If youre dealing with Wi-Fi problems on Optimum hardware or a possible service outage, Optimum offers 24/7 tech support at the local phone number for your Optimum region. Finally, select Return to. I am able to jump back but when trying to rewind it just sits there. We also use third-party cookies that help us analyze and understand how you use this website. The quickest and easiest way is to log into your Optimum account and select the Pause option. Could you first initiate a chat and start with your full name and address? The cookie is used to store the user consent for the cookies in the category "Performance". 0000102473 00000 n Same problem here. Why can't you rewind live TV anymore? - Ashley 0000000896 00000 n The sales departments hours are 8:00 a.m. to 8:00 p.m. 0000013294 00000 n A drop-down list appears. ET. 0000001353 00000 n hbbd``b`@`{$D !b-b+ DL2 Hpm@100Mg` B . . Hello @user_25a163. Necessary cookies are absolutely essential for the website to function properly. and our If they have, replace the batteries with new ones. Do you have that? Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). 2010-2023 CableTV. During the reset process, the digital cable box will display hold followed by turn on. First, check that all the cables are connected properly. WebWednesday, September 1st, 2021 7:24 PM Closed Can't rewind pause or fast forward my live tv Having issues with my tv not rewinding, fast forwarding or pausing. If a customer wants to add premium channels, like HBO or Cinemax, they can do so at an additional cost, but the basic Optimum Senior Plan comes with plenty of great features and options. Alternatively, you can call Optimum Customer Service and request a pause. One button on your remote should go "back" 15 seconds, each time that you press that button, to the limit of the amount of buffered content. In order to use Optimum DVR, youll need the right equipmentan Optimum DVR receiver, a compatible modem and router, and an HDTV. Thanks so much for taking the time to reach out to Xfinity Support with Digital Care here on our Community Forum to voice your account concerns. The DVR also has capabilities allowing you to pause live TV, set reminders and record multiple shows at the same time. The cheapest Optimum package is the Optimum 10 package, which starts at $24. 0000102376 00000 n Next, select the TV that you want to connect Alexa to and tap Continue. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! 5. DVR for Optimum TV will automatically rewind and record up to one hour of the current programming. Lamps work. How to Change or Cancel Optimum 1 Moving Optimum service. Check out Optimums moving form to make sure you can transfer your Optimum TV or internet service. 2 Pausing Optimum service. 3 Transferring Optimum service. 4 Adding to Optimum service. 5 Troubleshooting Optimum service. 6 Canceling Optimum service.

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