We tried to book a hotel at the Hilton in Santa Fe, moments after booking the room online; we realized we had been redirected to CCI*HOTEL RES. The room was only $70.00 per night. I had a similar experience this weekend. She was not aware the site was a scam and typically we have used reputable sites she simply didn't think anything of it booked on 6/11/22 for reservation date of 6/15/22. When I complained to the hotel, the manager told me that he had received $53 reimbursement for the room. Demand a room in another hotel of the same or better grade. Made a reservation on the spot for $75. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum Just wondering if that is why you found no room booked upon arrival. Trip Planning - How to Protect your Travel Plans. It is effectively they who caused the duplicate charge. I accidentally booked a hotel reservation through CCI, when I realized what happened and the added charges I tried to cancel. COUNTY OCCUPANCY TAX $6.29 Greenville , SC 29607 for the period July 6, 2023 to July 10, 2023. The CCI representative recorded my compliant, created a ticket number and escalated my issue. I called and was on the phone for about half an hour and she finally came back and said my refund had been approved and they would refund my credit card in 7-10 business days. Thought it was fraud. When I made the reservation, it showed the charge at $75 for the room plus additional $5.00+ tax charge. 1. Did you complain to your credit card provider? Because the discounts applied to only a portion of the charges for breakfast, we realized we'd now be paying something more than the $174.03, presumably around $200 for our stay. On June 25, 2022 at 737 I booked a Red Roof Inn using www.hotelreservations.com, and my credit card was charge. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In my opinion, if those things are done then that greatly reduces the risk of accidentally booking on a random booking site. BookOnline and our Vendor are providing the site to connect you with Accommodation Service Providers, including hotels and other accommodation providers, to facilitate your making . "Let's just cancel it, " I said. The hotel canceled & stated to contact CCI Hotel Reservations at [protected] . Extremely misleading and higher prices! I never pay before a stay, only at checkout and certainly would not agree to pay a $553.73 fee. Hotel Booking Scam - WARNING: Do not use guestreservations.com Unfortunately when I received the confirmation, there was an additional $28 charge which was 30% of the room charge. Totally false claims and Scam Stay AWAY. I never pay before a stay, only at checkout and certainly would not agree to pay a $553.73 fee. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I have a charge on my bank account for CCI Hotel on 11/13/19. The people working at this company made a reservation for me in the WRONG area of the state of Ca. Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. Please cc; Mr. Brett Keller, Mr. David Litman, Mr Robert Diener Interestingly I called Best Western to make a reservation and I was routed to CCI Hotel and Best Western Claim its impossible. I went back to the desk and explained the situation. Having had a late start and 2 young children they decided to stay overnight in Ohio. I called Visa to cancel the purchase, but Visa said, "Once we press, I agree, we were responsible for the charge.". You cannot get through to them via phone calls or emails. Just talked to the hotel directly and was told the charge for 2 nights was on 249.68 (114.43/night). Chose the hotel I wanted to stay at and a room 6 months in advance . Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. That doesnt happen. she told me that i would not be charged and today they charges my account. When my credit card statement arrived, I saw a charge from CCI Reservations for $381.47 and a booking charge of $12.99. Later I got a text and email indicating that my total bill was $146.57 which included a $53.34 for taxes recovery and for a membership that I did not agree to buy. - Nyckel, machine learning API I suggested that I would cancel the room and look for another hotel. I reflagged it with my credit cared company. I will not bother to call this people since it will be waste of time (they know this) and I will end up irritated and accomplish nothing. In the last 2 months I have called many times and get the same 7 day promise. Despicable. It happened to me as their fraudulent staff lie to the travelers that they are direct hotel reservation specialists located of your choice thus taking your all infos such as credit card and personal infos. I made a reservation with my credit card and received a confirmation. Our Role as Agent. The company is part of Priceline and is headquartered in Dallas, Texas. I told the man at the hotel I would not be there, since I live in Modesto Ca. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you. Made reservations through what I thought was the Hyatt web site direct for a convention in Aug In Phoenix AZ on 3-22-2021 @ 1:00pm. At Lago Mar. Upon speaking with CCI HOTELS @ 18003271200. I did not know their change of plans. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. I called CCI and was on the phone with them for 3 hours off and on. I ask to speak with a manager, i got nothing. 2022 I was online to make a reservation at the Guest Lodge Gainesville, GA for Thursday September 29. We go to great lengths to adequately disclose the tax recovery charges and service fees we charge. I was told I would need to contact CCI to have the taxes reversed. Definitely FRAUD. From the reviews I have been reading I will never use you again. More Helpful? Booking.com: anyone managed to upgrade their Genius level? Luckily, these institutions caught the intrusions and notified me. The purveyor of our reservation is listed on our September credit card statement as "CCI*HOTELRES [protected] TX." It would be helpful to explain the process you went though so other people dont end up booking on the CCI site when they assumed they were booking on another site or with the hotel itself. Had a charge of $212.61 from CCI*HOTEL@GETAROOM 800-468-3578 TX. We were not in the US on that date and had never heard of this hotel or website. I was sent a confirmation for $104.88 as the cheapest available room and was told this room was already discounted so no AARP or AAA could be applied. When I called the hotel directly they had no record of my reservation. Getaroom are about as dodgy as they come, but this wasnt caused by them. Chances are it was an advert and you called (CCI*) Hotel Reservations. (CCI HOTEL RES 800-468-3578 TX), this was on my bank statement. Booked a reservation for a 2 night stay. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. It included breakfast, he said. Clicked on the "website" tab to go to that local businesses page. I can't believe this is possible. I booked a room for a business trip. the numbers I have are JC8T4F2, and JPO1PF7. However, we didn't even know that we were transferred to this website in the first place! CCI sent me a copy of their receipt. 1. never use CCI services; there are many others available, 2) insist on full disclosure of fees in advance, 3) insist on a statement of terms and conditions. CCI Hotel Reservations - cci hotel reservations, CCI Hotel Reservations - charges to my credit card, CCI Hotel Reservations - fraudulent charges on credit card, CCI Hotel Reservations - Rip off hotel reservations, CCI Hotel Reservations - No rooms available, CCI Hotel Reservations - Hotel reservation with a 60% tax recovery, CCI Hotel Reservations - hotel reservation, CCI Hotel Reservations - Hotel reservations. So we are making sure others are aware of this. My credit card was charged an additional $521.80 for "Tax Recovery Charges and Service Fees". Need more info if you want help. Theyre a rip off!!! The customer service rep I spoke to would not answer my questions. CCI*Reservations.com Get a Room, Nonrefundable booking but not yet charged to credit card, Agoda is still the same bad as it is ,Any idea how to get re. What have you learned to make travel easier? My credit card has been charged for reservations that I did make on 4/18/2021 but were subsequently cancelled. When the charge showed up on the credit card statement the total was way over the quoted room rate. The room is not the same as it was advertised. It is a scam to be charging that much more than the Hotel is receiving!!! My refund will be $219.12. Now I have to worry with being double charged. Will try to talk directly with hotel/motel in the future. The reservation for the Red Rood Inn, Greensboro NC for Aug 5 -7, 2022. Also be sure you have your R# for the reservation or they refuse to talk to you. She thought she was booking at the hotel, but was actually looking at a simulated website. We "thought" we were booking DIRECT through Hampton Inn only to find out AFTER THE STAY that we were redirected to CCI Res and charged an additional amount of $82.84 and for a "Tax Recovery & Service Fee". I made reservations for a hotel room with what I thought was the hotel, but it was instead with this CCI Hotel Res 800-468-3578 on the 13th of April. How do I get my money back. Did you book that from a Tripadvisor page? I can't be in two places at one time! They appear as www.reservations.com or www.getaroom.com. CCI*HOTEL 800-468-3578TX used deceptive trade practice mimicking the hotel site - trapped us into booking the hotel with the same price that the hotel posted but then tacking on a 55% surcharge of fees. This reservation R2500898390 was for 3 nights, May 7-9, 2021. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum In certain locations, the tax amount may also include government-imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel.

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