The Westin Las Vegas Hotel, Casino & Spa. I wish we would have never purchased this and I would advise anyone DO NOT DO IT!!!!! J. Willard Marriott should be rolling in his grave if he knew how upset his long time, loyal customers are about the MVC. Ate at the pool bar. As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Additional sorting options might be available (by type of traveler, by score, etc). We hope to hear from you soon and look forward to restoring your faith in our resort. First Name is required. How they can continue to get away with putting people in financial ruin is beyond me! We were TOLD Our unit would increase in value. Real-time inventory management and booking software by RealTime Reservation LLC. This is definitely a financial hardship.We want to part ways IMMEDIATELY and wholly, but for now we are stuck with this valueless product. Marriott Vacation Club Pulse at The Mayflower, Washington, D.C. Marriott Vacation Club Pulse, New York City, Marriott Vacation Club Pulse, San Francisco, Marriott Vacation Club Pulse, South Beach, Marriott Vacation Club at Surfers Paradise, Marriott Vacation Club at The Empire Place, Marriotts OceanWatch Villas at Grande Dunes, Sheraton Lakeside Terrace Villas at Mountain Vista, The Ritz-Carlton Club and Residences, San Francisco, The Westin Los Cabos Resort Villas Baja Point, The Westin Desert Willow Villas, Palm Desert, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Mission Hills Resort Villas, Palm Springs, The Westin Princeville Ocean Resort Villas, The Phoenician Residences, The Luxury Collection Residence Club, Scottsdale, Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues, Outdoor public spaces where social distance of 6ft/2m cannot be maintained, Individuals with a health or medical condition that prevents them from wearing a face covering, Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication, Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table. AccessibilityStatement, The Westin Kaanapali Ocean Resort Villas North, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Self-parking facility, van-accessible spaces, Meeting room(s) with assistive listening devices, Valet parking for vehicles outfitted for drivers in wheelchairs. Woodside Pools is the premier custom in ground pool builder of Bergen, Passaic, Rockland, Morris, and Essex Counties. The resort's villas will feature the world-renowned Westin Heavenly Bed featuring lush sheets, down cushioning and a patented pillow-top mattress, which cradles and contours to the body for complete comfort. The Westin Kierland Villas 15620 North Clubgate Drive, Scottsdale, Arizona 85254, United States Phone: 480-624-1700|Check in: 4 p.m. |Check out: 10 a.m. 74F / 24C Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Purchase Community Overview Photos Villas Kauhale Market has island goods and grocery items to stock your villa during your stay. However she told me that the agents set up the contract so that the 7 day rescission period began the day SHE signed the contract, even though I had not even viewed the paperwork on the day the cancellation period ended. RESERVE NOW. Balcony The callback never came and the deadline (Aug 31, 2022) passed. The Westin Kaanapali, HI 96761 - Last Updated July 2021 - Yelp If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The MVC manager Brittany was very rude and not helpful. The Westin Nanea Ocean Villas English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 808-662-6300, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. Honua Kai Resort & Spa is the perfect spot for the entire family to relax. The Westin Nanea Ocean Villas | RedWeek The get their act together in the future.More. Our meeting was over five hours, where these Salespeople managed to lie and misrepresent the product in the following ways: MVC timeshare points would be easy to resell, and MVC staff would assist us any time. INU POOL BAR, Lahaina - Restaurant Reviews, Photos - Tripadvisor We were told we could use the timeshare often and could travel to international destinations. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. Professional photographers specialize in candid photography, classic portraiture, and artistic photography during sunrise and sunset. Discover stylish villas with like-home amenities. There is also a washer and dryer in the villa and detergent and softener are provided. Stay awaydo not join the club. Find live music daily and Hawaiian-influenced cuisine featuring fresh, sustainable seafood at this oceanfront restaurant that pays homage to its namesake, legendary Hawaiian surfer Duke Kahanamoku. We also ensure all reviews are published without moderation. The nearest airport is Kapalua Airport, 2.5 mi away or Kahului Airport, 17 mi from The Westin Nanea Ocean Villas, Ka'anapali. Run. Raise a glass at these homegrown breweries. Nanea is the newest of the Westin properties in Maui. Food and bar service at the pool were also an issue. JCB, It would be easy to resell. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. The Hawaiian translation for Mauka Makai is toward the mountain and toward the sea. Quite annoyed that they took 30 minutes of my time with this nonsense. Checkin:4p.m. | When we arrived ( after driving 2 days in a car with 4 kids) we were escorted into A semi private area where we were offered beverages and snacks. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We requested other accommodations and were told they were booked but would try to find something. WE DID NOT PAY TO RENEW THE CLUB MEMBERSHIP in 2023. Any additional meals have to be purchased separately. Villas come complete with like-home comforts, including a fully equipped kitchen, washer and dryer, a separate living and dining area, complimentary Wi-Fi and resort amenities without the resort fees. ReadMore, The road to Hana with a picnic lunch. | Seems repairs eeded to bbe made. They sell the package but then never answer the phone to actually book the dates! I also had a MVC Supervisor tell me there are no plans to convert and/or combined the points. I will be sure that Iris, Carolyn, Jess, & Burton are recognized for their service excellence. Guests go online to book their hotel rooms, their cabana, & various guest services, with full integration in place. Again, a fabrication. It is amazing to think that a company as large as Marriott Vacations Worldwide (and the at least 5 more brands they operate under) that our letter sent to a Senior Leader would result in a form letter equating to to bad, so sad, call an 800 number. We have reached out to the company multiple times via phone and writing and have received zero help or movement towards resolution of multiple issues. These factors gave us the reassurance that this purchase was in the best interests of our family. Aloha 771jones, Mahalo nui loa, thank you very much for such highlighting Samoa and our friendly staff. We were wrong. If you want to request something specific, you can do that after you select your rate. All fields must be valid. He turned out to be a valet arking attendant. They discovered that there was water leaking from the ceiling. Enjoy an authentic dining experience with delectable dishes made from local ingredients at our on-site restaurant. The Westin Nanea Ocean Villas | Vistana Signature Experiences Jade was also very helpful. 160 East Flamingo Road, Las Vegas, Nevada 89109 , USA. 14806241000. At the end of the day a king-size Westin Heavenly Bed ensures deep, undisturbed sleep with multiple layers of refreshing down bedding. Amenities include a 10,000 square foot lagoon- style pool with an upper pool, childrens pool and play area, two plunge pools, whirlpool spa hot tubs, three oceanfront cabanas and a WestinWORKOUT fitness studio. We were told that we would receive amazing VIP benefits if we continued to upgrade our ownership, including priority booking of rooms and resort events, travel booking services, and so on. The world-renowned Road to Hana reveals the beauty of Maui around every turn, including the Maui Garden of Eden and the towering sea cliffs of Hamoa Beach. This material is intended to encourage the sale of all-villa resort interests classified by state legislation as timeshare sales. If we find any, we delete them and, if necessary, take action against whoever is responsible. My team members and I are truly local experts. Refresh, refuel and relax on your Lahaina vacation. ReadMore, One of Maui's must-see snorkel sites. - Feel confident knowing our suites, services, and amenities align with AAA Four Diamond guidelines- No surprises: all rooms, furnishings, and dcor are consistent- The official on-site property management company offers benefits you will not get when booking through another property management company or independent owner- Enjoy a worry-free vacation with room charging privileges- Explore the island and book activities with our concierge- Best rates are guaranteed when booking direct. We did. Nothing is ever explained and when you ask questions your agents tell you to refer to the contract for explanations on the maintenance fees. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. The hostess did not seem to know what to do but soon after a manager came up and seated us almost immediately. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Not so. Once you experience the villa difference, youll never want to vacation any other way. We attempted to get out of our contract using the 10-day rescission period, based on the receipt of the final paperwork. A thrilling descent down a famous crater. As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts even where not currently government-mandated and regardless of your COVID-19 vaccination status in connection with health agency recommendations. Guests are required to show a photo ID and credit card upon check-in. Make a splash with our stunning outdoor pools, five hot tubs, a waterslide, waterfalls, and a childrens area. To edit a review youve already submitted, contact our Customer Service team. WHAT? We tried to combine our Marriott and Westgate timeshares under one account for our convenience at Interval International. Youre staying in the heart of paradise, and youll have easy access to world-class snorkeling, beach toys and inflatables, boogie board rentals and more even outrigger canoe trips all at your fingertips. Aloha Tako4you, you are always welcomed back at The Westin Nanea Ocean Villas. I give Marriott a negative rating for all the lies and predatory gimmicks they pulled on me and my wife. Today was quite the twist. Malama Pono! Ask Jim N about The Westin Nanea Ocean Villas, Ka'anapali, Ask ElizaRed about The Westin Nanea Ocean Villas, Ka'anapali, Ask Tako4you about The Westin Nanea Ocean Villas, Ka'anapali. The Westin Las Vegas Hotel, Casino & Spa. We confirmed that is was okay to bring another couple before finalizing. iPalapa is excited to announce their new partnership with Marriott Digital Studio to offer iPoolside, a fully graphic, real-time, centralized reservation inventory management software to book out your pool/beach area . You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. Private suite Discover the best of this farming region. Log in to search for a vacation and reserve your villa using your ownership. The Westin Nanea Ocean Villas Vistana Signature Experiences Rentals Details: Web45 Kai Malina Parkway, Lahaina , Hawai'i 96761 , United States 808-662-6300Check in: 4 p.m. We explained that we were not interested in any further sales as we are on a very tight schedule with our vacation. A wonderful, relaxing vacation at Kaanapali's newest resot! There is also a sofa bed in the main living space. For poolside lounging, bar service or a more casual all-day dining experience in Lahaina, visit Inu Pool Bar for lunch or dinner. They need to be investigated for their dubious business practices. !I insisted on speaking with hotel manager about this ordeal. Be Well, Be Westin! Youll find everything from the essential to the not-so essential in our general store located right in the Konea lobby. Situated on 16 acres of Maui's North K'anapali Beach, The Westin Nanea Ocean Villas is designed to provide a relaxing haven replete with culturally inspired programs and authentic Hawaiian experiences. The biggest issue at the moment are the restaurants and restaurant staff. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Happy Hour is from 3 p.m. to 6 p.m. daily. They would have access to Disney World specifically through Sheraton. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. A favorite for guests and locals alike, Dukes pays homage legendary Hawaiian surfer and waterman Duke Kahanamoku. I have forwarded your review to the team for immediate follow up and would be grateful for the opportunity to discuss these occurrences with you. There is no opportunity to rent out the unit since we cannot even use the timeshare when we want to travel AND, since they have now told us that this has zero resale value, there is no opportunity to sell it back. Days! Certain services and amenities may be reduced or unavailable as a result. Well we had never been told about this insurance and why would we even think we would need insurance when we are "owners"???!!! Its unsanitary! You can sort and/or filter them by time of year, review score, and more. Peer down a dormant volcano or snorkel The Forbidden Coast's unspoiled coral reefs. Only opened April 15, 2017. The Westin Maui Resort & Spa No help was offered or given.They would not help us, cancel us or refund us. The bathtub was the best, totally relaxing. We were told.to come back in 15 minutes to check. Amazing how everything ran so smoothly and such an impressive and friendly staff! Took a while to get it. Marriott has been very difficult to work with and have lied to us on multiple occasions regarding our timeshare. ReadMore, See the sunrise by bike or motorcoach. E-mail: info@hkm.com. Real-time inventory management and booking software by RealTime Reservation LLC. We've had numerous problems finding properties that we would like to stay at (lack of availability) and in some cases it would be CHEAPER just to pay the nightly rate at their resorts instead of using MVC Points. If you're traveling for work, we'll sort the most popular Inu, meaning drink in Hawaiian, serves lively libations to suit every taste, as well as Maui-made craft brews on draft. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Sure enough they were dirty with stains. Last Name is required. | Please download an updated and supported browser . Reset Password. Find us at: 130 Kai Malina Parkway , Lahaina, Hawaii 96761. It looks like the rate you selected is not available. Westin Naneo - Maui Forum - Tripadvisor Claim your profile to access Trustpilots free business tools and connect with customers. Not hours. Im not happy. Plus my annual fees are coming up soon, and I got Butkus for my purchase. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We purchased more points a few years ago because the salesperson promised us Marriot was planning to add additional vacation locations that we hadn't booked already. ! Your attitude about the cash cow customers is appalling. The Westin Maui Resort & Spa ReadMore, Discover a charming island favorite. ReadMore, See spectacular volcanic activity. We found this unacceptable after traveling 4000 miles expecting a better view. On your return, explore Lahaina legends at Pu'uhonua O Nanea cultural center. Welcome to The Westin Ka'anapali Ocean Resort Villas North The property reserves the right to pre-authorize credit cards before arrival. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Again we called housekeeping and when she removed comforter and sheet a blood stain was revealed on the mattress cover. more. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. Sign up for notification emails , Timeshares for sale at The Westin Nanea Ocean Villas, Get alerted as soon as new resales are added. Almost every location if fully booked. !We were showing as a corporate account with Marriott which YOUR ADVISOR SAID WAS BECAUSE OF THE VACATION CLUB MEMBERSHIP, WHICH WE PROMPTLY DID NOT RENEW, when I called in and got hold of a rep to talk to.We are certainly not a corporate anything, we own a private timeshare though Marriott! My team members and I are truly local experts. To help you stay healthy when you stay with us, weve expanded our exacting standards, from enhanced cleaning protocols using hospital-grade disinfectants to social distancing measures and hand sanitizing stations youll find throughout the property. 24 Resales from $7,500, 54 Rentals from $350/night Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. When we went to breakfast the next morning we were told we would have to wait 15 minutes for a table even though there were many empty and clean tables and it was a buffet. Lacked customer service. Good food but terrible service!!! ReadMore, The way Maui was meant to be enjoyed. Make the most of your Maui getaway with a vacation package at a Marriott hotel and resort, from the captivating The Ritz-Carlton Maui to Marriott's Maui Ocean Club, rising over the . Time Share sales people are snakes. We requested other accommodations and were told they were booked but would try to find something. How they lure you into these presentations is with promises of gifts, and telling you that the meeting only lasts about 90 minutes. We did enjoy our stay and it is right on the beach and close to restaurants and attractions. And through the years there have been pros and cons but mostly good. They (Westin & Marriott) have received my money on time but are unwilling to provide the status and benefits theyve promised. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. That seemed strange as there seemed to be almost o o e else around. Checkout:10a.m. This villa has two private bedrooms - each with a king bed. ReadMore, Encounter diverse tropical landscapes. This villa has a king bed in a private bedroom as well as a sofa bed in the main living space. The wait staff was attentive and the buffet was delicious. Guests submit their subscores and their overall scores independently theres no direct link between them. Share the love with fellow travelers today! Instead they agents pressured my daughter to call and convince me that we needed to do this and they had her sign the paperwork that day even though I had not yet agreed to this. We ended up staying in Siesta Key (not through Marriott) and when we were on Marco for our wedding we went by the resort and the resort was open and people were swimming in the pool and the beach, but they would not accommodate us at all. They conveniently did not provide us with the contract until after the legal cancellation period. Verification can help ensure real people write reviews about real companies. I have been vacationing at Aruba Marriot Ocean club for many years. Your contribution should be yours. You have been entered for a chance to win 10,000 Starpoints. | To learn more, please see destination-specific information below and reference our Face Covering Requirement information. We are a new customer and already want our money back. Maui Vacation Villas | The Westin Kaanapali Ocean Resort Villas North ReadMore, Go below in dry, air-conditioned comfort ReadMore, The ultimate evening relaxation. We called housekeeping and they eventually came up to clean it up.Counters were filthy as well.After housekeeping left the room , I asked my wife to check the bed sheets. Find the perfect place to stay and get the exact condo accommodation you choose. We requested other accommodations and were told they were booked but would try to find something. We are sorry to hear of your disappointment and would like the opportunity to speak with you to address your concerns. She ended up cleaning dishes of your previous guests. This is not what was promised and I told my daughter I would not sign this contract and that we should cancel. Do they charge an additional resort fee? It was not clearly explained that we would be paying recurring annual fees on top of our monthly fees. The salesmen pressure you for hours and hours and at the end it is simply not worth it. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. There was a problem loading the reviews. We are both on fixed SS income and food stamps. We had a timeshare interest on this property that we occasionally used and it was affordable, but in Dec. 2019 my daughter was travelling without me, and was approached and offered a complimentary dinner certificate to go to an owners update meeting. 45 Kai Malina Pkwy The Westin Nanea Ocean Villas, Lahaina, Maui, HI 96761-8414 +1 808-662-6300 Website Closed now : See all hours See all (12) Ratings and reviews 59 RATINGS Food Service Value Details CUISINES American, Bar Meals Lunch, Dinner FEATURES Days. We received the contract on August 21, 2021, and we emailed a cancellation request on August 31, 2021, just before midnight. A few weeks before I discovered that the two bedroom suite was actually a hotel room and not suitable for two couples. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. The full service restaurant is not open. The manager Mr Pedro Vargas took three more days to finally contact me. Timeshares for rent at The Westin Nanea Ocean Villas, Get alerted as soon as new rentals are added. LocalAreaActivities Youll find some of Hawaiis best aquatic fun just steps from your villa door. When I spoke to you, Marriott, I told your rep we had NEVER used the Vacation Club, nor did we care to do so in the future. Travel photos and stories(and upload your own). Not to mention the cabanas are side by side only four feet apart. ReadMore, Travel the unforgettable Road to Hana. Peer down a dormant volcano or snorkel The Forbidden Coast for unspoiled coral reefs. It hasnt been fun. WestinNaneaVillas, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this review. This is understandable. Our newest collection of villas offers 3-bedrooms with over 2,000 square feet of interior living space as well as a 500 square feet of private lanai. There's no capacity for cribs at this property. I then asked the person doing our registration point-blank can you assure me that no one is going to try to sell me something at this meeting on Friday? Information provided by various external sources. We maintain relationships with the top tour operators on the island and provide on-site, hassle-free booking. We use dedicated people and clever technology to safeguard our platform. Poolside service is available from 11 a.m. to 4 p.m. daily. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Check out some of our favorite top Maui picks for ideas on how to plan your trip. From family-friendly activities to adventurous excursions, this slice of Maui paradise offers something for everyone. Marriot is NOT what it used to be. Rocky. If you can't find what you're looking for, you can also send your own questions to the property.

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