The SSU file is attached.5. Great. for a basic account. Please let me know if you have any further concerns. Please click the verification link in your email. Please be aware that your processor is not supported by Intel XTU. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. Does it need some kind of permission in the BIOS to allow voltage tweaks? Os is win 10 pro. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. Windows 7 installation option is disabled. As soon as I have an update, I will let you know. Intel XTU Unsupported? | Tom's Hardware Forum "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. I have now reviewed your previous post. So we will close this thread. 3- Are you running the BIOS settings on defaults? You just have to love PCs. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. Windows 10 version is 21H2, which is listed as supported. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Powered by WordPress & WPstart Theme. This does not make sense. There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. // Your costs and results may vary. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. XTU 0x80070643 error - Laptops and Pre-Built Systems - Linus Tech Tips I dont know if it runs on everything. If you sign in, click, Sorry, you must verify to complete this action. The XMP profile is enabled for maximum RAM performance.4. Follow the instructions to uninstall the Intel XTU. Thank you for your response and for all the details. God bless. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). Apparently there is no compatible processor. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Thanks! Please allow us to review this further and we will be posting back in the thread as soon as more details are available. I dont know why you are getting that conflict with an already running app. Power Limit Throttling on Intel i5-8250u ? [Solved] samtools: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file, k8s Error: [ERROR FileAvailableetc-kubernetes-kubelet.conf]: /etc/kubernetes/kubelet.conf already exists, [Solved] NoSuchMethodError: org.springframework.boot.web.servlet.error.ErrorController.getErrorPath, [Solved] flink web ui Submit Task Error: Server Respoonse Message-Internal server error, Mysql Error: 1140 In aggregated query without GROUP BY, expression #2 of SELECT list contains nonaggregated column a.store; this is incompatible with sql_mode=only_full_group_by, [Solved] Mybatis multi-table query error: Column id in field list is ambiguous, [Solved] fluentd Log Error: read timeout reached. // Performance varies by use, configuration and other factors. if u have any other way to undervolt the CPU, it will be appreciated. [0C74:2708][2018-10-12T02:59:15]i012: Connected to elevated engine. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. Unlocked CPU's can utilize programs like Intel XTU. [0C74:2708][2018-10-12T02:59:15]i011: Launched elevated engine process. 09-27-2022 08:03 AM. You may re-send via your, Intel XTU cites Unsupported Platform on system with 6700k. I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. If anyone could help me, it would be greatly appreciated. I havent messed with XTU in a long time. Very good information! However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. Or did you select another reinstallation option (e.g. You may re-send via your I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Do you work for Intel? That is a 9 yr old model. The voltage controls were greyed out and one guide said to uninstalling and install again and it corrects this. It says the folder specified in the start in box is not valid. Posted in Cooling, Linus Media Group However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. Does anyone have any ideas? Because only K series overclocking CPU is supported. Processor is a i7-6700k, which is listed as supported. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. Hi, Intel XTU won't install on my system because it says that it is unsupported on my platform. Install intel xtu Error: "Attempted to install on an unsupported Copy Intel_XtuInstaller.msi to your desktop. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. Thank you for checking and responding. So please bare with my code if you happen to go through it. In order to review this further, could you please provide us with the following details? This is really usefull! Download Intel XTU Installer from official intel download center. For more complete information about compiler optimizations, see our Optimization Notice. I know i am a bit late, but hope this helps.Try throttlestop. Because only K series overclocking CPU is supported. My CPU is 8550u. New comments cannot be posted and votes cannot be cast. I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. I just ran it again and then added more information to the post. If you sign in, click, Sorry, you must verify to complete this action. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. When it gives you the error, do not click Ok. Make sure it still looks like this. So, if you put it in, say c:\xtu you would just do the same thing in that folder. Use command line arguments to cause the installation to succeed. You must Complete that installation before continuing this one. For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? More than likely, yes. You may re-send via your, "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7-77820HK, msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1, The utility starts, but shows the following message on the screen: , Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/, https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. profile. You can easily search the entire Intel.com site in several ways. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Uninstall Intel XTU. Welcome to the official subreddit of the PC Master Race / PCMR! I have since uninstalled the software.All attempts to reinstall XTU after this point have failed.2. or the folder that was in the log. This issue also came up with the previous (7.8) release. Open IntelXTU_Install_Helper.exe by double-click. [3374:2EE0][2018-10-12T02:59:15]i359: Paused automatic updates. Sorry, you must verify to complete this action. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Tried them all [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. You should see one or two new folders with the date and time close to when you ran the application. Excellent description, tried so many times before whitout success. All install attempts of XTU without the workaround fail. We will proceed to close this thread now. 7.7 was the last one that worked. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. For more complete information about compiler optimizations, see our Optimization Notice. I needed to underclock my CPU. Let us know if you still need assistance. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). Windows 8.1/10 WHQL support is enabled. However, in most cases, this does not mean your hardware is actually incompatible with XTU. The .msi file will be in one of those two. How to install WKHTMLTOPDF 0.12.1.4 on Ubuntu 16 Xenial. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Thanks very much, works well. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. You are pretty clever on figuring this out. Please click the verification link in your email. GitLab: couldnt execute POST against https://gitlab.mysite.com/api/v4/runners: Post https://gitlab.mysite.com/api/v4/runners: x509: certificate signed by unknown authority, GE APEL50LZ 50 Qt Per Day Dehumidifier Review. You must log in or register to reply here. I have recently uninstalled xtu and I tried to reinstall it. I am experiencing the same issue. The BIOS settings are not defaulted. Rogrio, Thank you very much for your response. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. It has been a pleasure to assist you. [Solved] Composer Install Error: PHP Warning: copy(): SSL operation failed with code 1. Solved: intel XTU - Dell Community [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. profile. #1. The Intel sign-in experience has changed to support enhanced security controls. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 You are using an out of date browser. Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. It might run ok but some features might not be available. JavaScript is disabled. Its been a long while since I read the specs and what it supports. We appreciate all feedback, but cannot reply or give product support. I have been in the process of installing all my software, and files manually.3. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! Can't update XTU (attempted to install on a unsupported platform) Im assuming you didnt copy/paste the exact path I have in the article? Is this a laptop or handbuilt PC? If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? The BIOS settings I used from my previous system, where XTU worked, are still in effect. (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. Thanks again for checking into this. Intel XTU cites Unsupported Platform on system with 6700k I have not heard back from you. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported? Solved: XTU setup failing with error 0x80070643 - Intel Communities I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. Thanks for your help. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7 And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) Does anyone know why that might be? Releases gimdh/Intel-XTU-Install-Helper GitHub Scan this QR code to download the app now. [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. You may re-send via your, Can't update XTU (attempted to install on a unsupported platform), Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. If you need any additional information, submit a new question, as this thread will no longer be monitored. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". My CPU is 8550u. See Intels Global Human Rights Principles. It adjusts CPU power state. Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? ^^. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. i did everything and in the end, c-users-your user name stayed same it didnt change as you said , You mean this part? Lets users to install XTU on unsupported platforms. Boot mode is set to Legacy + UEFI. Thank you! How can I get this working? Sign up here Sorry, you must verify to complete this action. Any ideas why this is happening? Note that the installer seems to have changed how it runs. Make a shortcut in the folder, then adjust the properties. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Difficult to know what the problem is. 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