Yup installed it yesterday and everything on the LiftMaster side of things works like a charm; really like this new style of opener. So recent changes may be causing an issue with device status. If you are an existing myQ user with a Wi-Fi enabled LiftMaster or Chamberlain brand garage door opener youre ready to get started. Two walls and three doors separating. First off make sure your device is "reset" by making sure the blue indicator light is blinking. Maybe 30 feet straight line to the garage openers. But the Door Opener doesn't seem to be picking up changes to it any . None of the troubleshooting online helps, it all assumes there's an actual sensor problem and the door isn't closing at all. To me this is SUCH a BIG deal. Did you figure it out? Next open/close worked fine. Last year, Chamberlain identified a system issue that sporadically prevented doors from closing as scheduled. Watch Now. Chamberlain's MyQ Garage is a smart-home gateway drug - CNET Its as simple as opening your myQ app and searching by zip code or by dealer name. Nothing in schedules. After youve done that, you will need to power-cycle your myQ hub. As a result, Chamberlain disabled the schedule-to-close feature for everyone with this model number. When you look at the myQ Home Bridge device, it will no longer be blinking blue, there will be a SOLID green meaning it is in fact connected to you network. The problem is that in the app, it will say there was an "error connecting to server" and you will think the set up failed. Sears' Craftsman also has it own line of connected openers using a tech it calls AssureLink. Issue with the Door Sensor The door sensor sends signals to the hub when the door moves to verify if the door is in the open, closed or moving state. I cannot find a common factor to try and diagnose it. Got that 13 minutes late. Note: The original door sensor included with the myQ Smart Garage Hub and the Smart Garage Control has a red LED light. The problem After a power failure/interruption to the garage door opener, garage doors are reported to be open, when in fact they are closed. You probably should look at the below linked thread, for that information, and post any questions there. 3.) How to Test the Door Sensor - LiftMaster When I was setting up the MyQ the first time for that door, my neighbors arrived home and opened their door. And the app still cant find my hub. How to Resolve Issues with Adding a Device to a myQ Account Connected access solutions for your entire facility. Installation and Programming are easy: Mount to inside top panel of garage door and add to your existing myQ account through the myQ App. Hopefully well see the broken MyQ status updates fixed shortly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I love the product and app but this will be my third one purchased due to failure in 2 years, FREE Smart Home, Home Automation & IoT Tips. Have an app that turns garage lights on motion if the door is closed and the lights never come on. Your MyQ opener can also be configured on wall control panel to auto close xx minutes after opening. Now from the myq app I am able add my hub. Had this same thing happen to me. I ended up ordering another one but the newer white version. Uninstall and reinstall the app. Anyway, for your next registration attempt, you may want to pick a quiet time of the day or evening when no one in your neighborhood is arriving/departing. Understandably, subscriptions for these services rub a lot of consumers the wrong way. It's happened a dozen times since I started typing this. This worked well in my testing, even with the disabled scheduling model. Check the Wi-Fi hub. Found I needed to change from garage to cover to get google to process it, no problem, it opened and closed and reported status correctly. Its a good point. MyQ Devices Communications between the MyQ gateway and other MyQ devices (e.g. Our myQ support guides and resources cover a variety of topics to help you troubleshoot any issues and get peace of mind. The Chamberlain MyQ Home Bridge allows HomeKit compatibility and Siri voice assistant commands. I need to get the device Ive read about here but Im afraid it will be more than I can handle. Privacy Policy. [image] Garage door also packed in a similar electric box at top of door from Home Depot, wrap all in some bubble wrap and add a batt holder for easy swap out, but never swapped out yet. The auto-close can be easily preempted by remote if you are working in and around the garage and want to keep the door open. Before I do that, has anyone experienced anything like this and found a solution? Compare Hubitat Vs SmartThings Which Ones Better? Easy-to-add functionality with existing garage door openers. Once the hub receives power, it should go back online, and you can carry on with using the app to control it. Other than that, after the initial setup the state reporting has been good for me. I had all the doors open while cleaning last weekend and noticed that the GD00Z-1 never actually initiated a close. Shared reports will be automatically deleted from the dealers database after 30 days. Secure your packages with Amazon Key In-Garage Delivery. Between its comparatively low cost and its ease of use, the MyQ is recommendable in that it that delivers on its core promises with little fuss. Slide the base station onto the bracket, plug in the power cable, then link your phone, your wireless network, and the garage opener to the base station, via Bluetooth and Wi-Fi. In order to do this DO NOT go through the app. 10 49 unit buildings, get the smart-amenities of a high-rise at an affordable price for decision makers. KNOW WHAT'S HAPPENING Alert and Error Codes: Open the myQ app to know when there's a problem, so you don't have to guess. We have been living here for more than 20 years with no unexpected garage door openings, but as soon as we installed MyQ wed get a random opening every few days. Second unit did the same thing. Just some ideas to troubleshoot, try block your MyQ wifi access at your router so it can be activated except by physical openers to see if unrequested opening still happens. Chamberlain's MyQ Garage should be the first on your list if you want to add some smarts to your garage door. FWIW, my garage door has been automated for 15 years and there has never been a single unrequested opening. Anyone have any ideas how to retroactively debug this, to tell where the culprit lies? Here are the three most common myQ smart garage door opener issues and how you can easily fix them. Good detective work! Sorry to open up this year old topic, but I am ready to attach my 8500s to SmartThings and Im confused on exactly what I need to connect to the SmartThings hub. I get too frequent server errors. If you have any trouble getting these pieces to work, try resetting the Home Bridge. MyQ issues SOLVED! : r/HomeKit - Reddit I had a newer Liftmaster door opener; not new enough to have MyQ built in, so I replaced the inside opener using the Internet Connectivity Kit (pictured). What to do if your myQ Garage Door Opener shows offline. I've been having a continuing issue with my garage door opener. The current MyQ device type seems pretty good. 3 16 comments Best Add a Comment pacfree 1 yr. ago No issues with range. When you look at the myQ Home Bridge device, it will no longer be blinking blue, there will be a SOLID green meaning it is in fact connected to you network. Now you will be able to take care of it from your app. Im really disappointed in the MyQ from a SmartThings perspective. Finally, check if you or someone from your household has changed the Wi-Fi password recently. Overall, it is a great addition your smart gadget collection. The Best Smart Garage Door Opener Controller - New York Times Once youve clicked on it, the Clear All Data button should appear. If you see the . MyQ Garage Door issue questions - Novice Help - Hubitat The $100 Chamberlain MyQ Garage Door Opener lets you open and close your garage door from anywhere with an internet connection. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). First, you'll add the Home Bridge to the MyQ app, pair it to your existing MyQ hub or opener and scan the Apple HomeKit code to add it to your Apple Home app. Other retrofit openers like Nexx Garage and Garadget include Alexa, Google Assistant and IFTTT integrations at no cost. Modernize all the ins and outs of your business. Seeing huge lag on updating status in the app ( I have a SmartApp that tells me if it has been left open for more than 30 minutes. Yes, you'll need to get up on a ladder and drill into the ceiling of your garage (unless you mount the hub some other way). Installation should take about 15 minutes. It is a bit of a concern how easily this can happen (not all that likely, but easily if you have coincidental timing like that). myQ hub is actually connected to its power source. We want to make sure you are getting the best and most secure experience possible. Tag your Dealers contact information in the myQ app so you can quickly connect with them when you need help. Lastly, attach the door sensor to your garage door via the included adhesive strips and hit the test button to pair the sensor to the MyQ hub. I just set up MyQ for the first time, registering at their site, setting up the MyQ cover in HA, and sync'd to goggle. If you have a good 2.4GHz internet connection in your garage and an updated app, all of this should work. The wired controller based close-after-xx-minutes timer is a fail-safe if we forget to close and ISP or ST having problems. That's where Home Bridge saves the day. Apparently them doing this while it was in learn mode allowed the door to enroll their vehicle. Any thoughts? I used an iPhone12 for the setup. The obvious solution is to put a camera in the garage. Funny you bring this up. There's plenty to like about the MyQ. The MyQ app gives you a fair amount of control and insight into your garage door activity. Then when I tried to pair with my sensor it just say "Error while preparing sensor" I tried replacing batteries and clearing channel 1 and 2 but nothing works. I am guessing this is due the amount of time it takes for the remote actuation alarm along with the actual door close time (I have an 8500, and it is slower than others due to its acceleration/deceleration curves). is there a log somewhere that would record whether HA somehow requested it to open or just recorded it? For reliability and zero-maintenance, its hard to beat hard-wired devices (its just the initial installation thats often a bear). Just bought a new house, 3 car garage - 1 double, 1 single. How to Resolve Connection Issues with the myQ Home Control App - LiftMaster Garage door opened on its own - why? Interestingly, this got me invited to 4th of July dinner. The app will show that the opener is offline. However, I fished a wire (~ 12 meters) from the controller-relay all the way to the doors wall-mounted switch. myQ Diagnostics works with select LiftMaster and Chamberlain branded garage door openers. Open the myQ app to know when theres a problem, so you dont have to guess. Troubleshooting Garage Door Sensors - A-All Style Garage Door We have ours set to 10 minutes and it seems more reliable than the 10 min ST smartapp auto close that I have with the Lowes Iris GD00Z-1 opener on the other door. 2023 CNET, a Red Ventures company. Hold the setup gear button on the side for 6-10 seconds and it should restart and "forget" any previously set up wifi (in my case i had recently moved and the previous settings were still on the device). Once they have identified the issue, they will provide you with a step-by-step guide on how to resolve it efficiently. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But on the SmartThings side of things (big surprise) not so good. Its not rare for users to report having difficulties with their garage door not opening or closing all the way. To Send an Alert if Left Open XX Mins - The option for a door left open is under +, Alerts (2nd tab to right) , Access & Entryways, Receive an Alert (2nd one down the list), To Turn a Light on when Opened - Under +, Actions (3rd tab to right) , Lighting, Turn on when a Door or Window is Opened (4th one down the list). The Tailwind iQ3 Smart Automatic Garage Controller is the most responsive and reliable smart garage-door opener controller we tested. However, Im not pointing an accusing finger at the MyQ cloud (not just yet) because this may be due to a storm-induced voltage glitch that caused the device to reset itself ( and open the door). myQ Device Won't Open or Close My Garage Door - LiftMaster I've been having a continuing issue with my garage door opener. My wife works at home though, so when I get an alert telling me the door is open on a workday, I'm never exactly sure where she is or what she might be doing around the house. The HA log shows changed to opening and then changed to open at that time. To do so, you just need to locate the Settings button on your myQ hub and press it. It only happened once so not really worried about it. It might be convenient to use a lamp or something similar so its clearly visible whether the outlet is working or not. The false left open alert indeed happened with the opener reporting the false state. How to Fix Ensure the safety sensors are aligned and no objects are between them Check that the safety sensors are correctly connected to the garage door opener If the above steps don't resolve the error, the wires may be damaged, or there is an issue with one of the safety sensors View a Help Video This will happen over and over for what seems to be a random amount of time (sometimes 30 or 40 times in an hour) and then stop for another random amount of time before happening again. Feels like maybe it's related to cold weather, or maybe I just need to increase the relay pulse length. overall MyQ experience. Make your K-8 school safer with smart amenities for your staff and students. So they distracted me with a nice cookout dinner, and Ill clear the devices from it tomorrow, and trust they wont sneak in over night. When an error occurs, you can generate a free myQ Diagnostics health report. As one tends to do after using MyQ for 2 months, I was preparing to throw it in the trash. Adjust the sensor until the green LED is glowing steady and tighten the wing nut. Google Assistant, HomeKit and IFTTT support are all options with the MyQ, none of which are free. Ive just about to give it up. Basically when I stopped adding and fiddling my whole setup became more reliable. A light will flash on the MyQ smart garage and then MyQ homebridge will then be displayed on you homekit app. The wiring step isn't the most difficult thing, but it will alienate a few people, and the MyQ and its wireless setup are there to offer an easier alternative. Your neighbor wants to borrow or return a tool when you're not around? Choose when to share a health report with a Dealer and stop sharing your device data status at any time. After installing, so we could get Amazon packages delivered in our garage during the holidays, the garage door would open on its own at random times. There was no power outage. You can easily check if the power outlet is working by plugging in some other gadget into it and seeing if that works. I believe the opener thats en route to me reports states directly, with no sensor being used. Fix Alignment. https://www.chamberlain.com/myq-home-bridge/p/MYQ-G0303-SP, https://support.chamberlaingroup.com/s/article/How-to-start-over-if-the-MyQ-Home-Bridge-setup-failed#:~:text=Reset%20the%20myQ%20Home%20Bridge&text=Press%20and%20hold%20the%20Settings%20button%20a%20second%20time%2C%20until,and%20plug%20in%20the%20unit.

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