Samsung's SmartThings app is now available on Windows 10. All of my devices became unresponsive at once with Alexa. From there, you can go about fixing the device pretty easily. There is usually a section within the manufacturers app where you can see the current version of the device's firmware and if any updates are available. What is Alexa and what can Amazon Echo do? - Pocket-lint Does anyone in your home use Alexas Whisper mode? And some have slashed circle icons instead. Outdated firmware and power connectivity issues can also cause the issue. It's possible that one of the Echo devices is an Echo Plus, but I can't see anything in the app or on the Echo itself that indicates this. It usually involves holding certain buttons for a specific amount of time. When you factory reset your Alexa device, all data and custom settings will be deleted. As an Amazon Associate we earn from qualifying purchases. The majority of these issues are not that serious and will barely take you a few minutes to adjust. B) ILL SCRUTINIZE WHAT TWO DTHS I USE. Once that time has passed, you can plug the device back in and turn it on again. Power went off and now she wont turn back on. Why Alexa Can Not Control SwitchBot Device and How to Fix It . Whether a device is physical or virtual, it still needs a device type handler or smartthings cant communicate with it. Its like the device health is reporting to Alexa even if it is turned off. There have been cases where people have not been able to turn on their heating in the depths of winter, due to smart thermostat cloud outages. Tap "Automation" on the bottom of the screen. And indeed that virtual device is just an on/off switch and an open/close sensor. Follow the instructions in Point 8 below for this. same issue with Phillips bulb, worked fine for almost 1 year then became unresponsivemight just switch to all smart plugs. Try opening the app and see if your device responds to commands from that app. You will not be able to get any response from the device when the room is cluttered with interference. The Truth, Alexa wont respond to any of your queries. Here's how: Open the Alexa app on your phone. So I used two device handlers. Have you enabled their Alexa skills already? Did I mention that you can buy an Amazon echo remote for $15 on eBay? Click Forget All to disable . Then, select "Network Settings" or similar. Note: I find it best to use the Alexa app as opposed to the Alexa web interface, as not all features and settings are supported online. So, if you believe that your issue is unique, then your best bet is to ask the SmartThings team for support. (eg: Zwave moisture sensors, Zwave door sensors, WiFi & Zwave plugs, zigbee switch actuator, zwave switch relay, etc.) If your Alexa device or app is not responding as expected, contact Alexa Feature Help. The echo remote is more intuitive for wifey. I hope youre feeling better! We can play the audio of dogs barking with an echo routine (not a smart things routine). Both of these devices will show up in the smartthings mobile app. You will be able to turn the virtual switch part on and off just with the official smart lighting feature. Alexa connection expired. Need to keep renewing. Help! JD Roberts you said: Im very confused. In those cases the Skill Expires and needs to be re-enabled. Click on More, proceed to Skills & Games, and select Your Skills.. On the other hand, if youre not that sure about the response at this point, then you need to look toward the hardware side of things to figure out the situation. The warranty on this device is not bad, and you will only complicate the situation by going to the fixes on your own. I can control all of my Hue that are linked to the echo and not through smartthings. This is especially true if youre keeping track of the inferences from other units and the clarity of the voice commands. Ok, thats very helpful. Alexa is able to play music, provide information, deliver news and sports scores, tell you the weather, control your smart home and even allow Prime members to order products from Amazon. Or turn on a WiFi light switch that works with Alexa. You could even set it up so that a single click set the volume to setting 3 and a double click set the volume to setting 5. And they use more data compared to other devices. Note: Upgrading your internet plan increases your internet bandwidth as well. If updating the app doesnt work, you may try uninstalling and reinstalling it as well. The virtual device DTH works fine, I think perhaps youre still misunderstanding the basic concept. Some devices require that you enable their Alexa skills to complete pairing. Perhaps your device got disconnected from your internet. If its no longer there, then youve successfully disabled it. However, if you find there to be hardware issues, try calling an expert from the SmartThings team. TRIED TO SET IT UP. 1 year ago. In this instance, there are a few things to try . And sometimes, it doesnt respond at all. ), 4. Before you go ahead and . It seems that the connection between Smartthings and the Echo are not linking up. The majority of the time, this issue relates to a bug in your Alexa application which is why your devices are unresponsive. Its not considered an actionable device. Sounds ridiculous, but you wont believe how common a mistake this actually is. How is that going to control the volume on an echo device? Once youve connected your Alexa device to your WiFi, make sure to do the same to your other smart devices. JD said: It stopped working and nothing I do to reconnect it is working. If you know how to change Alexas wake word, then this process is easy for you. Nicer form factor, smaller, etc. To ensure the device is working properly, try giving it a test voice command. In that case I usually go back on to mobile data and check online to see if theres an ISP outage. A device is something that will show up on the things list in the smartthings mobile app. I have 6 devices connected to Alexa linked through the Kasa app. Thats right, two devices in one. If so click update to download the latest version. The problem with performing a factory reset is that the devices memory will be erased. Check if the WiFi network matches the same network connected to your Alexa device. 16 easy ways to fix unresponsive Alexa devices. This technology is amazing when it works but mostly its a huge annoyance. Check your app store if theres an available update for your Amazon Alexa app. If someone turns the light switch off, no power is getting to the bulb. Thanks, Ill look into that handheld device. So, your best bet is to check for interference. So I thew in the towel. Want to know more about this website and me? Then I found the SmartThings button. bjpierron/SmartThings-Alexa/blob/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy Then, input the new or default wake word. Compare Hubitat Vs SmartThings Which Ones Better? I ONLY UNPACKED THE FIRST ST BUTTON. So, be sure to check up on those configurations as well. I bought a brand new Alexa, brand new smart bulbs that say they are compatible with Alexa. However, errors do happen. But why Alexa still doesnt work?. So, you might run into responsiveness issues. JD Roberts, * Licensed under the Apache License, Version 2.0 (the "License"); you may not use this file except I'm sure the ring video doorbell in the alert, smartthings can send you can turn on the same connected on ios and you can. It is inexpensive, which is why the majority of customers choose this automation hub. Go back and read the long post I just put up. A simple restart may fix Alexa and the Echo's Wi-Fi connectivity issues. You can check whether your smart hub is Alexa-registered by visiting Amazons Smart Home page. is not responding to Alexa. Also: The 3 best smart home bridges: Make opposites attract That means that it doesn't tie you down to a single smart home assistant; you can easily add this plug to the natively compatible automation systems (Alexa, Google, and SmartThings) or simply use the Kasa Smart app to control it. THE SMARTTHINGS BUTTON WILL HELP THE WIFE ACCEPTANCE FACTOR OF MY FORAY INTO ALEXA AND AUTOMATION. I usually just run the same Google speed test check, except this time I stand beside the device as opposed to the Wi-Fi router. But if its crashing or lagging, your new routine may not be saved. Please follow the instructions below to renew the connection. Its moot now. 8 Ways to Speed Her Up, Solved: Alexa / Echo Not Answering My Voice Commands. Scroll down and select "Device Settings.". Updated. If the device Alexa is trying to connect to is a distance from your router, then it would have low Wi-Fi signal. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. In this case, these devices can be much more susceptible to interference from other radio signals, or even physical obstructions like closed doors. So, if your WiFi is unstable, expect your Alexa device to lag or become unresponsive. . Moreover, you can also modify the commands to match more personalized phrases that are easy to trigger. meross Smart WiFi Table Lamp, Bedside Lamp, Compatible with Apple This was an original 1st gen Echo remote. Perhaps your guests had switched off the lights in the guest room when they left. With a Bachelor of Science (Hons) Degree in Computing and IT from The Open University, his 15 years experience as a software engineer is what initially inspired him to play around with home automation platforms. 4 Methods To Fix When Alexa Device Is Unresponsive metadata { Once youve reached this limit, your ISP will throttle your internet. Onlyits not the SmartThings button. Thats because you cant turn the button on or off. The Pierron DTH is for a virtual device. But Im sending the smart bulbs back. Heres a step-by-step video on how to change the WiFi network on your Amazon Alexa device: Note: Most smart devices only work with WiFi with a 2.4 GHz band. Your two use cases are very different, so lets just start with the first one, changing the volume on echo. Well, have you changed your WiFi password? I was finally able to fix it by removing the device in the Kasa app and reinstalling it. Selecting specific alexa can now talk to enable doorbell can turn on ios or camera. Thanks in advance. But only those that are registered on its system. Many things cause your WiFi connection to become unstable, including: Fortunately, fixing an unstable internet connection is easy. On the other hand, if you cant find any hardware issues with the unit, then a reset is imminent. In thinking about my problem, maybe its related to having two Device Handlers? Then, enter the smart hub brand or model on the search bar. Why is Alexa not responding after I renamed my device? Have you been using your Alexa device for a long time now? * To re-enable the skill, search for it via the search icon in the top right of the screen. You can only create Alexa routines through the Amazon Alexa app. With this, users can control their smart devices more easily using Alexa. From your description, I dont understand which one Alexa has discovered. Normally, Alexa devices update themselves during off-hours. But lets say you do want to use the smartthings button that you already have. + Alternatives, I created a routine, but Alexa didnt perform it.. A lot of probable causes can lead to this error, which is why we will be listing some solutions for this specific issue. Alexa cant communicate with unregistered devices. And that power adapter and speaker power port are in tip-top condition. * Just sayin. Like a printer driver. Alexa does not recognize that device class. And you would have to use webcore to keep track of where you had been and then where you wanted to go. I hope. How to change or update WiFi network on Alexa app. Its not going to be elegant. Since it works with WiFi, your smart devices should stay on all the time. It doesnt make any difference whether you have 2 or 12 or 51. You can refer to their respective user manuals for that. Everything is working for me. Unfortunately, there is nothing you can do when this happens but simply wait until the outage is resolved. * Available technology, functions and features may vary by country, service provider, network environment or product, and are subject to change without notice. In some cases, Alexa devices cant receive stable WiFi due to connection interference. If its red, then your Alexa device microphone is off. If you think there may be network issues with the devices communicating, then it can also be worth power cycling your Wi-Fi router. As these platforms power cloud services for a wide range of smart home manufacturers, the impact is felt far and wide. Just do this, @Fastb. After putting some fresh batteries in it, I was able to get it to pair with a very modern Echo Show. So if what you want is to be able to click the SmartThings button once and change the volume to setting 5 you can do that. SORRY ABOUT THAT! Tap on the menu icon in the top left corner of the screen. Echo routines do give us the ability to set device settings and one of the options is to change the volume. The physical button uses its own original DTH. Wait a minute: how do you turn on a contact sensor? Since the app is malfunctioning, any new input may fail to register. * Can we just back up for a minute and can you describe in detail exactly what you were trying to accomplish just from a use case standpoint? Well, did you factory reset your Alexa device recently? Alexa, I said turn off the bedroom lights. (Other than complaining directly to the manufacturer!). What it should find is the virtual device. Place your power adapter inside a cable box organizer. Wiz can always get the lights to respond, but for Alexa, it frequently requires messing with it. But Im subscribed to an unlimited WiFi plan!. 7 Factors To Consider, My Alexa device is working perfectly well, until today!. When I turn the device health off I then can control the devices that were unavailable, however they are still unavailable through alexa. Sometimes the Alexa fails to control the SwitchBot devices anymore while it worked well before. THE BUTTON USES TWO DTHS I GRABBED FROM: C) ILL ADD DETAIL TO MY STEP-BY-STEP PROCESS (SEE BELOW) SO ADDING MY 2ND ST BUTTON GOES SMOOTHLY. Alexa And SmartThings Integration (Voice Control SmartThings!) You can get rid of some of these errors and speed up your device by upgrading its firmware. Prevent WiFi interference by moving certain devices away from your WiFi router. you say it found the physical button, but as far as I know, thats impossible. If theres none, you can try uninstalling and reinstalling the app. I entered the Smarthings app, and enabled the Smarthings skill. If I cannot load Google from this distant location, then you may need to invest in a Wi-Fi extender or upgrade to mesh Wi-Fi to improve signal strength. I Got The 3 49 Smart Plug On Prime Day Here S How It Went I have no idea what protocol Alexa and Ring use. And thats exactly why your Alexa device may appear unresponsive. So Im not going to say its impossible, but I am going to say its crazy complicated. That will be more than enough to help you with the majority of these errors. You couldve done it yourself and just forgotten about it! In that case, youre going to have to go to the beginning and start all over because thats not what youre trying to do., STARTING ALL OVER SEEMS REASONABLE. The device can be physical, that is something you could actually hold in your hand.

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